Why is my new iMac constantly freezing:(


hi everyone, bought brand new imac , driving me mad, since got (im new macs) im finding when want load page on safari blue line goes along little stops dead doesn't go further, rotating rainbow circle keeps rotating, thought had broadband, ive had 8 line engineers out , broadband engineers put new hub in , working perfect must new imac how can fix on verge of smashing damn computer , wishing had bought new windows touch screen has been such hassle me not worth cash paid have many problems!!!!
 

hey,

first off - you're 1 of few i'm sorry hear first experience macs isn't one.

there methods troubleshoot if you're unsure of or don't have lot of experience pasting loads of instructions isn't going far! however, apple have phenomenal customer service best bet either call them (or can request them call you)

https://www.apple.com/uk/support/

(assuming uk can google address).

or alternatively if it's within 10 days take store , ask full replacement. can if it's outside of 10 days they'll more attempt fix issue instead.

hope sorted out ;)
 


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