Battle With Nintendo - I won ... eventually !!


so number of weeks ago picked kirby's epic yarn on wii u because advertised supporting wii u gamepad in accessories description. sadly turned out did not , therefore offered no benefit on disc version, contacted nintendo refund ....

followed weeks of letters , forth. claimed couldn't see description on e-store , had prove evidence did on 5 occasions because kept getting passed around 1 person another.

after receiving photos sent off head office .... 3 weeks later - confirmation wrong - have amended e-shop details , refunded €19.99

genuinely amazed took long resolution e-store problem / mistake , thought let know if have bought kirby's epic yarn under impression wii-u gamepad compatible, in position ask refund on purchase.

either way should not take couple of months resolve such simple mistake , i'm sure psn & xbox stores have refunded same day ringing.

nintendo customer support helpful - need work on e-store structure , policies. should not require intervention head office sanction refund.

rant on :)
 

is nintendo support nintendo or third party company in india or asia?
 


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